The DiscoverEU Inclusion Action Help Centre is exclusive to the staff members of the awarded organisations to communicate with Interrail B.V. This link must not be provided to your participants as we have a dedicated channel for them to use to contact our customer service team
If your participants decide to not travel in a group, you may provide the link to the DiscoverEU Help Centre . Subsequently, they can also contact our team via the DiscoverEU Travel App by tapping the “More” tab at the bottom of the app, and then selecting DiscoverEU Help Centre. They can also see all the articles we made available for travellers that can help them before or during their trip.